September 15th - October 15th, 2020 United States Register for Access to Sessions On Demand
Please note: Some corporate networks/VPNs may interfere with event site usage. If you're having trouble streaming videos or logging in, please try again with a personal laptop, tablet or phone.
Welcome to Xchange 2020 Virtual Summit
Watch all of the sessions by opening our agenda page in your browser window.
Click on the first session when it is LIVE. After the session, go back to the agenda page and click the next LIVE session.
Chat during the conference by joining our Slack Workspace - if you haven't signed up, do so now - and open in a separate browser window. You can network and connect with fellow attendees through DM or post a question.
This side-by-side view ensures you'll have the very best experience during Xchange 2020 Virtual Summit. Watch and learn, chat and connect, and remember to rate each of our sessions. We hope you enjoy the show!
Join the Cyara Nation - Here’s How to Engage
Follow the conversation by opening our Slack Workspace in a separate browser window.
This September, the Xchange 2020 conference is coming to you in a content-packed, virtual event unlike anything you’ve attended before. Our rich agenda will include panels, case studies, best practices, roadmaps, and thought leadership. And throughout the conference, you’ll have ample opportunity to connect with some of the most forward-thinking CX leaders from across the globe.
Cyara Xchange 2020 Virtual Summit will focus on how businesses have quickly pivoted their focus on customer experience initiatives amidst the pandemic. You’ll hear about topics such as CX innovation, home agents, effective testing strategies, Agile and DevOps transformations, and how to monitor and measure your CX.
President & Principal Analyst
Head of Communications
Oversight Board Administration
Senior Manager Engineering
Senior Manager, Telecommunications
Vice President, Product Management
Vice President, Global Center of Excellence
Director Application and Quality Engineering || DevOps || Delivery
Senior Vice President, Customer Experience
Jan Kees van Bergen
IT Engineering Lead Customer Interaction
ABN AMRO Bank N.V.
Vice President, Professional Services
Favorite Moments from Xchange 2019 in San Francisco